Customer service

Privacy Policy for AdeoClean.es

Introduction

Welcome to AdeoClean.es, owned by Adeo Meliora S.L.
We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the steps we take to ensure your information is handled appropriately, in line with Regulation (EU) 2016/679 (GDPR) and Spanish Organic Law 3/2018.

Information We Collect

Personal Information: When you contact us or book our services, we may collect details such as your name, email address, phone number, service address, and payment information.
Usage Data: We may collect information about how you use our website, including your IP address, browser type, pages visited, and the time and date of your visit.

How We Use Your Information

Service Provision: To provide, manage, and improve our services.
Communication: To communicate with you regarding your bookings, respond to your inquiries, and send important updates.
Marketing: To send promotional materials and special offers, which you can opt out of at any time.
Legal Obligations: To comply with legal requirements and protect our legal rights.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except:

  • Service Providers: We may share information with trusted third-party providers who help us operate our website and deliver services.

  • Legal Requirements: We may disclose your information to comply with legal obligations or protect our rights.

Data Security

We implement security measures including encrypted databases, secure servers (SSL), and restricted access to maintain the safety of your personal information.

Your Rights

You have the right to:

  • Access and Update: Access and update your personal information by contacting us.

  • Opt-Out: Opt-out of receiving marketing communications.

  • Deletion: Request deletion of your personal information, subject to legal exceptions.

Cookies

Our website uses cookies to enhance user experience. You can accept or decline cookies through your browser settings. Declining cookies may limit some website functionality.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and significant changes will be communicated via email or a notice on our website.

Contact Us

If you have any questions about this Privacy Policy or our data practices, contact us at:

cleanadeo@gmail.com

Thank you for choosing AdeoClean.es. We are committed to protecting your privacy and ensuring a safe online experience.

Terms of Service for AdeoClean.es


Introduction

Welcome to AdeoClean.es, owned by Adeo Meliora S.L.
By using our website and booking our services, you agree to these Terms of Service. Please read them carefully.

Our Services

We provide professional cleaning services for residential and commercial properties on the Costa del Sol.

Bookings and Payments

Orders are accepted via email or by phone.
Payment is required in advance or according to agreed terms. We accept bank transfers and other available payment methods.

Customer Responsibilities

  • Access: The customer must ensure access to the property at the agreed time.

  • Safety: The customer guarantees that the premises are safe for our staff to work.

Privacy

Use of the website and our services is subject to our Privacy Policy, available on the website.

Changes to Terms

We reserve the right to modify these terms at any time. The current version will always be available on the website.

Contact

For any questions, please contact us:

cleanadeo@gmail.com